(Our telephone is always busy so please be patient and try again)
Store opening hours:
Tue, Wed & Thurs:
10:15am - 3:30pm
Fri: 10:30am - 1:00pm
Where to find us:
Have a look at our map
Collecting furniture and domestic items
OUR MISSION is to recycle redundant household goods, appliances, clothing etc to benefit genuinely needy people in the area we serve and thereby reduce unnecessary waste to the advantage of the environment. At the same time we provide valuable work experience and skills development for many or our volunteer helpers.
We regret that we are only able to help people who are referred to us by their Social Workers , tenant support, or other caring agency as being in genuine need.
Every month we receive over 300 requests for household items, bedding and clothing, which are generously donated by members of our community.
Reliable transport is essential to the operation of the Store, and thanks to the generosity of our supporters, our recent struggles with ageing vans are now over. We now have two excellent Renault Master vans, one donated to us by RocketUK, the other purchased with funds provided by the many local sponsors whose logos appear on the vehicles and with whose help we are able to run and maintain both vans. Since they were unveiled on 12 February 2008 the vans have been in service 4 days a week and are familiar sights on the streets of Fleet and the other communities we serve. Pictured right above, assembled sponsors, helpers and members of local Lions Clubs together with a £6,000 cheque presented by the Local Network Fund pose for a Fleet News & Mail photographer in February 2008.
The Store is staffed entirely by volunteers, with the help of several youngsters from local hostels and other agencies. We have no regular funding, and are entirely dependant on donations from local people and organisations, so to continue this vital project we constantly need to raise funds. All donations and help with fundraising will be much appreciated, and volunteer helpers are always welcomed with open arms.
Since 1995 we have helped over 20,000 families - in the course of which we have redistributed some 9,000 beds, 3,600 tables, 8,000 chairs, 5,600 chests of drawers, 2,800 wardrobes, 1,100 washing machines, 7,000 sets of bedding, 5,660 bags of clothing and other household items too numerous to list here. All in all between 1995 and the end of 2008 we redistributed a total of 59,700 items.
The Store is operated entirely by volunteers and has the valued support of Fleet and other local Lions Clubs. The majority of the people we help are in Hart and Rushmoor, with others in Farnham, Yateley, Hook, Odiham and other adjoining areas.
Since the onset of the current financial crisis, referrals for our services have reached record levels, whilst at the same time donations have declined somewhat. Please note that, unlike many local charity shops and other similar enterprises, we do not sell any of the items donated to us. Everything is distributed free, although we do have a make a minimal delivery charge to cover our fuel costs.
We urgently need more furniture, bedding and clothes and especially "white goods" (washing machines, fridges, fridge/freezers, electric cookers). If you have any suitable items we will collect them at a time to suit you. Naturally there are some things we are unable to accept, due to legal, storage, handling or insurance requirements. If you do have something to donate please call us today to discuss - our telephone is often engaged, but please do keep trying - you will get through eventually. Alternatively please use the email contact form below.
We are currently looking for Drivers and Drivers Mates
Visitors and Opening hours
The Store is open Tue, Wed, Thu 10:15am - 3:30pm, Fri 10:30am - 1:00pm and is located off Basingbourne Road in Fleet. We are signposted of Basingbourne Road.
For directions, see map under the About Us tab, but please telephone before visiting us.
For safety reasons, we discourage casual visits to our busy site. If you have something to donate please first contact us by telephone or using the Contact Us tab above to make an arrangements. Our telephone is always busy so please be patient and try again.
If you need our help you must first get your case worker to contact us to make arrangements. We are unable to accept requests from casual visitors to our premises or allow collections that are not prearranged.
We urgently need more furniture, bedding and clothes and especially "white goods" (washing machines, fridges, fridge/freezers). If you have any suitable items we will collect them at a time to suit you. Naturally there are some things we are unable to accept, due to legal, storage, handling or insurance requirements. If you do have something to donate please call us today to discuss - our telephone is often engaged, but please do keep trying - you will get through eventually. Alternatively please use the email contact form below